Products and Services

Desktop Care   Are viruses and spyware slowing or shutting down your workstation?  A box of software just isn’t enough to take care of these threats to your business!   Our Desktop Care product is a preventive maintenance service for desktops and is designed to proactively and regularly maintain the most troublesome of desktop management such as virus problems, spyware issues, and patching.  Performed unobtrusively and in the background, it features:   –         Real time performance monitoring and reporting –         Preventive maintenance service including –         Antivirus Management –         Spyware Management –         Temporary File/Internet Debris Removal –         Patch Management –    Service ticket based troubleshooting

E-Mail Spam Filtering

Tired of weeding through all of that unwanted mail, just to get to the important messages?  

Our E-mail Spam Filtering product intercepts and filters e-mail before it hits your network.  It blocks spam and unwanted e-mail, scans for viruses and worms, and can provide an outbound message filter.

 

Backup and Disaster Recovery An integral part of any business continuity plan includes making sure your data files are backed up and stored off site on a regular basis.  Our Backup and Disaster Recovery product, available soon, will be a comprehensive solution, providing near real-time backups, seamless offsite data storage, multi-year archiving, and standby server capabilities.

Hosting for Servers, Applications, and Websites

With Apex’s hosting you’ll have unlimited off site storage space available for your servers and applications, and easy accessibility to your website for editing and upgrading, all monitored and maintained 24/7.

Analyzing Your IT Needs

Apex’s “Needs Analysis Process” provides a foundation for understanding your business’ Information Technology assets, issues, and problems.  Your technology investment should be a strategic tool in the success of your business.  To start reaping greater value from this tool, baseline knowledge of your current technology investments and your business objectives is needed.

Our Needs Analysis process is interview based.  The Apex Team sits down with you and asks questions about your servers, desktops, backup capability, security, the location of your website and electronic mail, how you connect to the Internet, and your critical software.  We also take a look at how IT works within your business and your goals.   After gaining an overview of these IT assets, we’ll have a frank conversation about the top two or three “pain” issues that you face with your information technology.

You’ll get a clear, concise, review of your technology infrastructure, your “pain” points, a quick overview of the financial impact of IT problems on your business, and some recommendations on steps you can take to address your IT problems.

Quarterly Business Review

Our Quarterly Business Review focuses on making sure your IT continues to be aligned with your business’ success!   With the constant changing needs of your business along with the ongoing changes in technology, it’s a good idea to have a quarterly IT “check up” to ensure that your business goals and your IT stay in alignment.  Every quarter the Apex Team will get together with you to:

–         Review the previous quarter’s services, solutions and relationships

–         Assess market and business conditions

–         Verify your objectives  and formulate detailed plans for achieving those objectives and intermediate goals

–         Evaluate the resources available to implement the plan

–         Assess the risks that could prevent the plan from succeeding and contingencies for responding to risks if/when they occur

The Quarterly Business Review is one way we add value to the day-to-day services we provide.