Needs Analysis Process
Apex’s “Needs Analysis Process” provides a foundation for understanding your business’ Information Technology assets, issues, and problems. Your technology investment is a strategic tool in the success of your business. To start reaping greater value from this tool, a baseline knowledge of your current technology investments and your business objectives is needed. Here is what the Needs Analysis Process takes into consideration:
Basics about Information Technology and Your Business
To understand how IT can work better for your business, we need to take a look at where your business is today.
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What IT assets do you have?
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How tightly entwined is IT with your business?
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What is the state of consistency of the IT assets you have?
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How often do you have problems with your IT assets?
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What is the estimated cost of your IT problems to your business?
How IT Impacts Your Business
Our Needs Analysis Process is interview based. The Apex Team sits down with you and asks questions about your servers, desktops, backup capability, security, the location of your website and electronic mail, how you connect to the Internet, and your critical software. After the overview of your IT assets, we want to have a frank conversation about the top two or three “Pain” issues that you face.
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What are your biggest IT problems?
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What evidence do you have on the impact of these IT problems?
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What do you think things would be like if these IT problems were solved?
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What would be the estimated positive financial impact on your business from solving your IT problems?
What You Will Learn About Your IT
Our Needs Analysis process gives you a clear, concise, two to three page review of your infrastructure, your pain points, a quick overview of the financial impact of IT problems on your business, and some recommendations on steps you can take to address your IT problems.
How We Will Make This Happen
First, we’ll conduct a structured Interview with your IT person as well as with the business owner. We’ll conduct an on site walk through. Then, we’ll write up the results and recommendations and present them to you.